Customer portals your clients actually use.

We build secure customer portals where your clients can see their account, orders, invoices and documents, and get things done without calling your team.

Quick answer

What is a customer portal?

A secure website where your clients log in to see their account, orders, invoices and documents, and get things done themselves instead of calling your team. We build customer portals with Laravel, connected to your existing systems and billing.

01

Why it matters

A good portal takes routine questions off your team's desk. We have built and looked after online customer portals and billing platforms for years, including migrating and maintaining a long-running portal for one client.

02

What we build

Self-service accounts

Secure sign-in, profiles, users and permissions for each customer.

Orders & requests

Place, track and manage orders, bookings or service requests.

Invoices & payments

Statements, invoices and online payments in one place.

Documents

Contracts, reports and files shared securely with each customer.

Notifications

Email and SMS updates when something changes.

Integrations

Connected to your billing, CRM or ERP so data stays in one place.

03

How we work

  1. Free call to understand your goals
  2. Scope, estimate and plan agreed together
  3. Built in short iterations you can review
  4. Tested and launched
  5. Supported and improved after launch
Proof

Related projects.

All case studies
Verified reviews

What clients said about similar work.

★★★★★
“Rizwan is great.. very professional and knowledgeable. Had a pleasure of working with him for almost 5 months on defined projects and everything has been delivered on time and to perfection. Goes an extra mile to ensure customer satisfaction. Highly recommend, re-hiring Rizwan on retainer for long term support.”
Online customer portal and billing platform migration and upkeepUpwork client · 2021
★★★★★
“Rizwan and his team are great to work with. Very knowledgeable, professional and dedicated. This is just one of the contracts I had with this team and still continue working with them.”
Portal upkeepUpwork client · 472 hours · 2021–2024
Top Rated agency · 100% Job Success Verified on Upwork
100% Job Success Score
$600K+ Earned on Upwork
31,300+ Hours logged
87 Jobs delivered

On Upwork since 2016 · Team lead Rizwan Aslam is a Top Rated Plus freelancer

FAQ

Customer Portal Development questions.

Can the portal connect to our existing systems?
Yes. We connect the portal to your billing, CRM or ERP through their APIs, so customers see live data.
Is it secure?
Each customer only sees their own data, with secure sign-in, roles and permissions, and Laravel's security features.
Can you improve our current portal?
Yes. We review it first, then fix, migrate or extend it. We have maintained client portals over several years.

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